Quality Assurance Services in Education and Training

Quality assurance in education and training is a structured, evidence-driven process that ensures institutions have the necessary systems, policies, and practices in place to achieve their strategic goals and deliver high-quality learning experiences. This includes the implementation of effective Internal Quality Assurance (IQA) systems, as well as preparedness for External Quality Assurance processes conducted by regulatory and statutory bodies.

At Ontech Solutions, our quality assurance services are aligned to the requirements of key authorities, including Umalusi, the Council on Higher Education (CHE), the Quality Council for Trades and Occupations (QCTO), the South African Qualifications Authority (SAQA), and the Department of Higher Education and Training (DHET). We recognise that quality assurance spans institutional audits, programme and qualification reviews, occupational programme evaluation, and ongoing monitoring and improvement.

Public and Private Higher
Education Institutions

For higher education institutions, quality assurance is closely aligned to the CHE’s Quality Assurance Framework (QAF) and focuses on ensuring that institutions are able to demonstrate the effectiveness of their academic and governance systems. Ontech Solutions supports institutions in developing and strengthening Internal Quality Assurance Services (IQA) systems that integrate teaching and learning, research, and community engagement.

We provide structured support in the development of Self-Evaluation Reports (SERs) for institutional audits and programme reviews, ensuring that these are evidence-based, critically reflective, and aligned to CHE criteria. Our services also include internal audit preparation, cyclical programme reviews, and strengthening institutional policies to ensure compliance with DHET and SAQA requirements related to programme registration and qualification alignment.

Public and Private Higher
Education Institutions

For higher education institutions, quality assurance is closely aligned to the CHE’s Quality Assurance Framework (QAF) and focuses on ensuring that institutions are able to demonstrate the effectiveness of their academic and governance systems. Ontech Solutions supports institutions in developing and strengthening Internal Quality Assurance Services (IQA) systems that integrate teaching and learning, research, and community engagement.

We provide structured support in the development of Self-Evaluation Reports (SERs) for institutional audits and programme reviews, ensuring that these are evidence-based, critically reflective, and aligned to CHE criteria. Our services also include internal audit preparation, cyclical programme reviews, and strengthening institutional policies to ensure compliance with DHET and SAQA requirements related to programme registration and qualification alignment.

Government Entities

Government departments and public entities require robust quality assurance mechanisms to demonstrate accountability, compliance, and service delivery impact. Ontech Solutions assists in designing and implementing IQA systems that align with DHET directives and national skills development priorities.

We support internal evaluations, the development of Self-Evaluation Reports where required, and readiness for external reviews conducted by oversight bodies. Our approach ensures that education and training initiatives within government are systematically monitored, evaluated, and continuously improved in line with national standards and SAQA requirements.

Skills Development Providers

For skills development providers, quality assurance is primarily aligned with the requirements of the QCTO and related quality assurance partners. Ontech Solutions supports providers in establishing and strengthening Quality Management Systems (QMS) that ensure compliance with occupational qualification requirements, assessment standards, and workplace-based learning expectations.

We assist with internal reviews, preparation for external verification and audits, and the compilation of Self-Evaluation Reports where applicable. Our services ensure that providers are able to demonstrate effective delivery, valid assessment practices, and proper learner support systems, all aligned with QCTO and SAQA standards.

Skills Development Providers

For skills development providers, quality assurance is primarily aligned with the requirements of the QCTO and related quality assurance partners. Ontech Solutions supports providers in establishing and strengthening Quality Management Systems (QMS) that ensure compliance with occupational qualification requirements, assessment standards, and workplace-based learning expectations.

We assist with internal reviews, preparation for external verification and audits, and the compilation of Self-Evaluation Reports where applicable. Our services ensure that providers are able to demonstrate effective delivery, valid assessment practices, and proper learner support systems, all aligned with QCTO and SAQA standards.

Corporate Organisations and Training Academies

For corporate organisations offering professional development and customised internal training, quality assurance ensures that learning interventions are aligned with organisational objectives and, where relevant, external standards. Ontech Solutions supports the development of internal quality frameworks that enable organisations to design, implement, and evaluate training effectively.

We assist in conducting internal evaluations of training programmes, reviewing course design and assessment practices, and aligning learning outcomes with industry or professional body expectations. Where organisations seek formal recognition or alignment with national frameworks, we ensure that quality assurance processes meet the requirements of bodies such as SAQA and, where applicable, the QCTO.